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  • Service Contracts – A service agreement with Altitude has several benefits such as: minimizing downtime; budgeting instrument repair costs; and assuring preventive maintenance visits.

  • Billable Service – Altitude will respond to billable service calls within 72 hours and guarantee the repair. If we cannot correct the problem, there will not be a charge.

  • Upgrades – Upgrading older instruments with newer technology with Altitude can increase sample load improving laboratory output.

  • Preventive Maintenance – Preventive maintenance schedules will extend the life of instruments and decrease repair costs.

  • Refurbishments – Refurbishing an instrument can eliminate consistent problems and restore instruments to new working condition.

  • Training – Training programs will increase analysts' knowledge of applications, instrument maintenance programs, troubleshooting, and standard laboratory practices.